(5.0 / 5)1145+ Ratings

Pure Water Guys Reviews

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Overall Rating

5.0
7 Reviews
  • 536%
  • 464%
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About Pure Water Guys

Pure Water Guys is a one-stop-shop for all your water purification needs. With a range of solutions including Gravity-feed water filtration, Reverse Osmosis, and personal Alkaline water solutions, they aim to provide modern, integrated household water purification solutions with excellent customer service. With a team of water purification experts ready to offer technical support and advice, they ensure you receive the best value for your money. Shop with Pure Water Guys and experience the difference in water purification.

Customer ratings by feature

  • Customer Service
    4.0
  • Return Policy
    4.3
  • Shipping & Delivery
    4.5
  • Good Value
    4.0
  • Price & Quality
    5.0

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Pure Water Guys Customer Reviews (7)

0/5
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Rosemarie Mercure
Rosemarie Mercure
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Feb 11, 2023
Demi Mills
Demi Mills
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Feb 9, 2023
Georgette Perrault
Georgette Perrault
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Feb 7, 2023
Leon Thorpe
Leon Thorpe
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Feb 6, 2023
Ella Godfrey
Ella Godfrey
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Feb 5, 2023
Don Gardner
Don Gardner
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Feb 5, 2023
Merle Tipton
Merle Tipton
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Feb 4, 2023

Pure Water Guys Customer’s Q&A

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Pure Water Guys FAQs

FAQ

What is your return policy?

They offer hassle-free returns within 30 days of purchase with no questions asked. If your item(s) arrive damaged, please send photos to info@purewaterguys.com, and they will process an insurance claim on your behalf.
FAQ

Do you offer a price match guarantee?

Yes, they offer a 100% price match guarantee. If you find a lower price on the same item within six months of your purchase, let them know, and they will refund the difference.
FAQ

What is your cancellation policy?

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges.
FAQ

Do you offer free shipping?

Yes, they offer free shipping on all orders over $100.
FAQ

What is your satisfaction guarantee policy?

They offer a 100% satisfaction guarantee. If you are not satisfied with your purchase, they will do everything in their power to make it right, including a full refund if the product does not meet your needs.

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